|
|
HISTORY
1992 – 2005
 |
1992 Founded by three partners
in London as a private company with focus on the
intelligent application of mobile communications
technology within companies in the City of London |
|
1995 Proposition expands to incorporate
fixed line communication nationwide |
|
1997 Focus on Corporate Network
and Contact Center communication environments |
|
1998 International operations
launch with expansion into Europe |
|
2000 Touchbase expands into Australasia
opening four offices |
|
2002 Touchbase becomes Avaya's
only global ‘Platinum Partner’. Expansion
into Asia |
|
2003 Touchbase expands into North
America |
2006
|
A pivotal year. Based on clear market trends Touchbase
made the decision to move completely away from legacy
communications technology provided by Avaya and
to fully embrace IP based communication. |
|
As part of its constant search for the best communications
technology manufacturers Touchbase formed a Strategic
Alliance with Cisco. |
|
In tandem with this Touchbase disposed of all
operations dealing with legacy technology and reshaped
itself around Client Teams and Service Hubs to deliver
to its clients growing global needs on a consistent
basis. |
2007
|
Touchbase launches 4 distinct services to optimize
its clients’ business communication - Discover,
Design, Deliver, Optimize. |
|
Touchbase becomes the first Cisco partner to achieve Master Unified Communications Accreditation across multiple regions (Australia, USA and UK). |
|
Touchbase achieves Cisco Global Managed Service Partner. |
2008
|
Impressive growth is seen across the business and particularly in the USA with Atlanta joining Denver, New York and San Francisco as Touchbase city locations. |
|
Capitalizing on the investment of 2006/2007 Touchbase consolidates its proposition to form a truly consistent client engagement model with capability across the world |
2009
|
Touchbase increases its client
base by over 100%, improving the communication
environments of some of the world’s most
respected brand names, while developing and consolidating
the communication environments of its existing
clients. |
|
 |
If you'd like to get in touch and
find out how Touchbase can add value
to your organization, please contact us or leave your details and we'll call you back.
|
|
