HISTORY

1992 – 2005

	1992 Founded by three partners in London as a private company with focus on the intelligent application of mobile communications technology within companies in the City of London.
	1995 Proposition expands to incorporate fixed line communication nationwide.
	1997 Focus on Corporate Network and Contact Center communication environments.
	1998 International operations launch with expansion into Europe.
	2000 Touchbase expands into Australasia opening four offices.
	2002 Touchbase becomes Avaya's only global ‘Platinum Partner’. Expansion into Asia.
	2003 Touchbase expands into North America.

2006

	A pivotal year. Based on clear market trends Touchbase made the decision to move completely away from legacy communications technology provided by Avaya and to fully embrace IP based communication.
	As part of its constant search for the best communications technology manufacturers Touchbase formed a Strategic Alliance with Cisco.
	In tandem with this Touchbase disposed of all operations dealing with legacy technology and reshaped itself around Client Teams and Service Hubs to deliver to its clients growing global needs on a consistent basis.

2007

	Touchbase launches 4 distinct services to optimize its clients’ business communication - Discover, Design, Deliver, Optimize – these are all developed to be efficient and effective in delivering tangible business outcomes and to ensure the most appropriate service for the client dependent on their current communication environment.
	Touchbase become the first Cisco partner to achieve Master Unified Communications Accreditation across multiple regions (Australia, USA and UK).
	Touchbase achieves Cisco Global Managed Service Partner.
	Strategic Partnerships with IBM, Masergy and Nokia are added together with Alliance Partnerships with Calabrio, Egain, Prognosis and Exony.

2008

Client Teams begin in Adelaide, Atlanta, Manchester, Melbourne, Mumbai. Opening soon… Perth.