CULTURE

Touchbase is a service company. Therefore everything we are and everything we do is dictated by the quality of our people. Central to this is the culture of the company. Our focus on populating the business with people who are dynamic, focused, client obsessed and driven has built an organisation that delivers true benefit to clients. It is this culture of delivery on commitment which has allowed Touchbase to grow continuously over the past seventeen years. We work hard to maintain this through structured inductions for new people, ongoing training and development and regular team, regional and company meetings to share successes and issues within the company.

People development is fundamental to Touchbase. There is a continuous focus on development in role and new opportunities in their location or further afield. Touchbase dedicates over 2% of its annual revenues to training and development.

Our people and their development are at the root of our success to date and Touchbase is dedicated to their satisfaction and continual improvement in order to deliver a better experience to our clients.

Partnership Programme
Touchbase has always believed that to maintain exceptional talent you need to reward them with more than a monthly pay check. To deliver on this we created the Partnership Programme which gives amazing people the ability to own part of the company they are building. This programme has now been running for 16 years and over 20% of the company are now a part of it and share ownership within Touchbase.

The ownership that the Partner Programme delivers to people in the business is a key reason we have managed to maintain exceptionally high levels of client satisfaction while still growing exponentially.