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Senior New Business Sales - London, UK

Touchbase is not a typical systems integrator. We are fanatical about delivering positive business impact to our clients through the intelligent use of communications and we approach every sales opportunity with this in mind. Our organization and client satisfaction is defined by our ability to understand our clients and prospects and how Unified Communications and Contact Center applications can help solve their existing challenges while also helping them achieve their strategic goals. A sales role within Touchbase requires the ability to sell to IT focused and non-IT focused decision makers and understand how the various parts of our unique and differentiated proposition can benefit both groups.

RESPONSIBILITIES:

The responsibilities of a Senior New Business Sales Person include:

• Ability to achieve a Gross Profit target quarter on quarter, acquiring Clients within Touchbase’s defined target market
• Monthly forecasting of opportunities and pipeline to the business
• Selling Touchbase’s proposition to a defined target market, delivering Touchbase’s differentiators and our unique approach to deliver business benefit to our prospects and clients.
• Working with Touchbase’s Market Intelligence team to create and find opportunities within Touchbase’s defined target market.
• Manage the sales cycle through from opportunity creation, proposition delivery, deal negotiation and deal closure
• Ensure the financial integrity of every deal
• Create and manage a pipeline in the medium and long term whilst closing opportunities in the short term.
• Develop relationships with Touchbase’s strategic partners, namely Cisco and our eco-system of partners.
• Develop relationships and leverage existing lead sources to create opportunities in our given target market

QUALITIES:

All roles within Touchbase are challenging and demanding and require exceptional individuals to achieve exceptional results. On this basis the qualities we are looking for in everyone we recruit are focus, drive, resilience, loyalty and the ability to communicate proactively and work as part of a team towards a common goal. There is often a requirement to multi-task and work across roles to aid both personal development and client delivery.

SKILLS:

• Must have experience of and the ability to create, manage and close large Unified Communications and/or Contact Center opportunities within a defined target market. Experience of selling these solutions in the Cisco portfolio is beneficial.
• Must have experience of creating New Business opportunities and selling to clients directly and not through the Channel
• Experience of and ability to forecast accurately on medium and long term pipeline to the business while closing out short term opportunities
• The ability to understand where Unified Communications and Contact Center can deliver a positive business impact to clients and the ability to sell these benefits to non-IT focused decision makers. Experience of CEBP selling and building business cases is preferential.
• Experience of engaging with Cisco and selling Cisco Unified Communications and Contact Center solutions is beneficial but not essential.
• Must be able to work within a small team environment, often under pressure, engaging positively with your fellow sales and project focused colleagues to ensure Touchbase consistently delivers to our clients.
• Positive approach to team work, both locally and globally, with a willingness to learn and share knowledge with your fellow colleagues
• Ability to work with Touchbase’s Market Intelligence team to create and develop opportunities, often sharing your experience and knowledge to help develop the MI team
• Possessing an excellent level of communication and presentation skills, including written and oral
  

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