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"With our new virtual contact centre our six locations can now act as one; call volumes and agent tasks can be spread across all sites as and when required, maximising agent productivity and improving the customer experience." Andrew Herring Toyota Financial Services (TFS)

NEWS

Leading broadcast company selects Touchbase for Routing & Switching and Workspace Licensing - 10 December 2009

SYDNEY - Touchbase is working with one of Australia’s leading Broadcast Companies to deliver and support Foundation technologies for two state of the art studios in Sydney.

The project includes the implementation of Unified Workspace Licensing, ARC Console and GSM Gateways for mobile-to-mobile call routing.

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